PURPOSE AND SCOPE
email, web forms, and other electronic messages between you and the Company; and
Together, we refer to these activities as the "Services."
COLLECTION OF INFORMATION
We and our agents, affiliates and service providers collect personal information in a variety of ways. The type of information that we collect from you depends on your particular interaction with our business. We collect personal information from you directly through the services that we provide to you.
INFORMATION THAT WE COLLECT DIRECTLY FROM YOU
Account registration details and related contact information, including name, email address and other information for communicating with you, and account credentials;
Email address and other identifying addresses for electronic communications;
Usage information about your interactions with the Services, including your location, your associated organization, and any organizations you interact with using the Services email, locations where needs/offers will be received/requested, documentation that confirm delivery reception, images that describe needs/offers;
IP Address, cookie data and browser and system information we collect automatically when you access our Services.
INFORMATION THAT WE COLLECT AUTOMATICALLY
Certain information is collected automatically in the course of providing the Services:
IP Address. An IP address is automatically assigned to a computer by an Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Website, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as determining Website usage levels, diagnosing issues with the Services, and otherwise for administering the Website. We may also use IP addresses to derive approximate location.
Browser and device information. Certain types of information are collected by browsers and/or automatically through devices. This information may include Internet browser type and version, Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, and the name and version of the Website being used. We use this information to ensure that the Website functions properly.
Information collected through cookies, pixel tags and other technologies. When you visit our Website and use the Services, we collect certain information by automated means using cookies, pixel tags, browser analysis tools, server logs and web beacons.
INFORMATION THAT WE COLLECT FROM THIRD PARTIES
We also collect information about you from third parties, including Google Analytics and Hotjar. The categories of personal information we collect from these sources are:
USE OF YOUR INFORMATION
We primarily use your personal information to provide our Services to you and to respond to your inquiries. We also may use your personal information as follows:
To communicate with you, including to respond to your comments or requests for information, to request feedback on our products and services, and to notify you about changes to the services you use.
To help us understand our site visitors and customers, tailor and enhance our product and service offerings, anticipate and resolve problems with any products or services supplied to you, and create products or services that may meet your needs.
To comply with legal and/or regulatory requirements and cooperate with regulators and law enforcement bodies.
To facilitate your activity and to identify you when you log into your account on our Website.
To protect our rights, your rights, and the rights of others, and to meet our own high standards of business practice.
COOKIES AND OTHER TRACKING TECHNOLOGY
When you visit our Website and use the Services, we collect certain information by automated means using cookies, pixel tags, browser analysis tools, server logs and web beacons.
Cookies are small text files that websites send to your computer or device to uniquely identify and store data or settings in your browser. Cookies allow us to recognize the browser when you return. They also help us provide a customized experience and enable us to detect certain kinds of misuse.
Pixel tags and web beacons are tiny graphic images placed on our Website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages and promotions.
We collect many different types of information from cookies and users activity tracking systems. For example, we may collect information about the device you use to access our Website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address of the device you use to connect to the internet. An IP address is a unique identifier that devices use to identify and communicate with each other on the internet.
The information that we collect through cookies and users activity tracking systems is used without tying it to your name, email address, or other identifiers. For example, we use data we collect about all Website users to optimize the Services that we provide to users and to understand Website traffic patterns.
You can manage cookie preferences and opt out of having cookies and other data collection technologies used by adjusting the settings of your browser. All browsers are different; visit the "Help" section of your browser to learn about cookies preferences and other privacy settings that may be available.
SHARING OF PERSONAL INFORMATION
We share your personal information that we have collected with the following persons/entities and in the following circumstances:
Third Party Service Providers. To enable us to provide the products and services you have requested from us, we may share your personal information with selected entities that act on our behalf as our agents, suppliers, or providers. These entities may also collect your personal information on our behalf. These service providers may provide services such as technical assistance, data hosting, payment processing, platform feedback and customer service support.
Legal Compliance and the Protection of Our Rights. We will share information with regulators, government authorities, and third parties where we believe it is necessary to comply with a court order, subpoena, or regulatory request. We may disclose information when we believe in good faith that such disclosures will: support our detection of, prevention of, or response to fraud or intellectual property infringement; help protect your safety or security; or protect the safety and security of the Website, our services, or any individual.
If you wish to stop receiving marketing information concerning our services or products, or if you wish to withdraw any consent that you have provided, please contact us by email at email@example.com to notify us of your wishes.
SECURITY AND DATA RETENTION
We have implemented safeguards to help secure your personal information. Despite these protections, however, we cannot guarantee that your data will never be compromised. You should take measures to protect your personal information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the "Contacting Us" section below. Please note that it is the responsibility of account holders to ensure that their passwords are sufficiently complex and are kept secure.
We retain your personal information for as long as we have a relationship with you and for a period after the relationship has ended. When determining how long to keep your personal information after our relationship with you has ended, we take into account how long we need to retain the information to fulfill the purposes described above and to comply with our legal obligations, including regulatory obligations. We may also retain personal information to investigate or defend against potential legal claims in accordance with the limitation periods of countries where legal action may be brought.
Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at firstname.lastname@example.org.